Privacy Policy

Effective Date: Sept  2021

Thank you for visiting our Privacy Policy. This Privacy Policy applies to Dr. Elizabeth Jordan’s website ej-psychotherapy.com.

We are committed to being your most trusted ally in your pursuit of health and well-being. Whether you’re here to learn more about Dr. Elizabeth Jordan’s services or get inspiration for a mental clearing, you’re in the right place. 

By visiting and interacting with our Dr. Elizabeth Jordan’s website, you may share certain information with us, as detailed below. We want to ensure you understand the information we collect, how we use it, how we share it, and how you can control your information. Please read our Privacy Policy in its entirety, and don’t hesitate to reach out to us at info@ej-psychotherapy.com if you have any questions about our privacy practices.

Collection of your Personal Information

 Dr. Elizabeth Jordan collects information that, alone or in combination with other data, could be used to identify you (Personal Information), such as your e-mail address, name, physical address, telephone number, or employment information. If you make a purchase from  Dr. Elizabeth Jordan, we will collect and store your billing and credit card information.  Dr. Elizabeth Jordan may also collect anonymous demographic information which is not unique to you, such as your postal code and preferences (Non-Personal Information). Non-Personal Information is not linked to your Personal Information (for example, your IP address).

 Dr. Elizabeth Jordan will collect your Personal Information in a number of ways, including when you contact us through the Website, by telephone, post, e-mail or through the other means set out below.

Information you provide when you contact for a consultation

When you contact for a consultation, you voluntarily give us certain Personal Information, including your:

  • Name, phone number and e-mail address.
  • Preference of being contacted. This is required to complete a commercial transaction on the Website.

Other information we collect

We also collect this Personal Information as you use the Website:

  • Email address when you subscribe to the newsletter. 

Automatically collected information

When you visit our Website, we automatically collect information about your computer hardware and software such as your IP address, browser type, domain names, access times, operating system, cookie information, referring website addresses, pages visited, links clicked, text entered, and Internet Service Provider. We analyse and use this information to better understand how our users use the service, to maintain and improve our service, and in some cases, to publicly disclose aggregated statistics regarding our services.

Use of your Personal Information

Dr. Elizabeth Jordan’s website ej-psychotherapy.com collects and uses your Personal Information as necessary to perform our contract with you and for our legitimate business interests, including to:

  • operate the Website and deliver the services.
  • communicate with you about the services you use, as well as respond to requests for assistance, including account verification support if you’ve having difficulty accessing your account. Dr. Elizabeth Jordan’s website will send a welcome email following registration to all registered users. We also periodically send service updates to registered users.
  • display user content associated with your account and make sure it is available to you when you use our services.
  • understand and improve how our users use and interact with our services.
  • publicly disclose aggregated statistics regarding our users’ use of our services.
  • market our services to you.

With your consent, we will send you newsletters from our third party partners.

Storage of Personal Information

Unless a longer retention period is required or permitted by law, we will only hold your Personal Information on our systems for the period necessary to fulfil the purposes outlined in this Policy, or until you request that the information be deleted in accordance with your right of erasure (see “Your rights” section below).

Even if we delete your Personal Information, we reserve the right to maintain a copy for legal, tax or regulatory purposes, but in such event, we will do so only as long as necessary to fulfil those legal, tax or regulatory purposes. Please contact info@ej-psychotherapy.com for more information.

Personal Information access and disclosure

We will only disclose Personal Information to third parties:

  • when we have your explicit consent to share your Personal Information.

Use of cookies

The Website uses “cookies” to help you personalise your online experience. A cookie is a text file that is placed by us or our remarketing partners on your hard drive by a web page server. Our cookies do not run programs or deliver viruses to your computer. Cookies are uniquely assigned to your computer, and can only be read by a web server in the domain that issued the cookie to your computer.

One of the primary purposes of cookies is to provide a convenient feature to save you time. The cookie tells the server that you have returned to a specific page. For example, if you personalise the Website pages, or register with the Website, a cookie helps the Website recall your specific information on subsequent visits. This simplifies the process of recording your Personal Information, such as your billing address or site preferences. When you return to the same Website, the information you previously provided can be retrieved, so you can easily use the Website features that you customised.

We may place the following cookies:

  • Strictly necessary cookies. These are cookies that are required for the operation of the Website. They include, for example, cookies that enable you to log into secure areas of our Website or make use of e-billing services.
  • Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around the Website when they are using it. This helps us to improve the way our Website works, for example, by ensuring that users are finding what they are looking for easily.
  • Functionality cookies. These are used to recognise you when you return to the Website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
  • Targeting cookies. These cookies record your visit to the Website, the pages you have visited and the links you have followed. We will use this information to make our Website more relevant to your interests and for remarketing as described below.

If you want to check or change what types of cookies you accept, this can usually be done within your browser settings. Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control.

How to reject cookies

If you do not want to receive cookies, you can usually choose to opt-out by modifying your browser settings to decline them. If you choose to decline cookies, you may not be able to access all or parts of, or to fully experience the interactive features of, the  Dr. Elizabeth Jordan services or web pages you visit.

For more information generally on cookies, including how to disable them, please refer to aboutcookies.org. This site also provides details on how to delete cookies from your computer.

Your rights

Under the GDPR, you have various rights in relation to your Personal Information, such as the rights of access, rectification, restriction, objection, portability, and erasure. Please note that these rights are subject to certain limitations set forth in applicable law.

To exercise these rights, please contact info@ej-psychotherapy.com . We will seek to deal with your request without undue delay, and in any event in accordance with the requirements of applicable laws. Please note that we may keep a record of your communications to help us resolve any issues you raise.

Links to third party websites

Our Website includes links to other websites whose privacy practices are not under  Dr. Elizabeth Jordan’s control. If you submit Personal Information to any of those websites, your information is governed by their privacy policies. We encourage you to carefully read the privacy policy on any website that you visit.

Contact information

Dr. Elizabeth Jordan’s website welcomes your comments regarding this Policy. Please contact us at ej-psychotherapy.com

 

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